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Business activities have a potential positive impact on training (appeal) and
competence development.
Although the employment prospects in the restaurant industry
are good, few candidates are seeking to join the industry due to factors such as heavy
workload, irregular working hours and low wages. This can affect the recruitment of skilled
workers, which can lead to a deterioration in the quality of work. Regional differences,
shortcomings in the competence of the workforce and the need for cooperation between
educational institutions and companies are emphasised in our own operations.
NoHo Partners strengthens the development of education and competence in cooperation
with educational institutions in the field. Cooperation with educational institutions improves
communication and strengthens a positive employer image.
By offering projects that
increase the appeal of education (summer work, employment of young people, cooperation
with educational institutions, work without education), NoHo Partners ensures interest in
applying for education in the field and the availability of skilled labour also in the medium
and long term. On the other hand, inadequate training of workers is a risk to business
activities. Ensuring skills and competence sets requirements for the amount of training
provided at the workplace. Training offered at the workplace increases personnel costs.
There is no need to make any material adjustments. NoHo Partners trains its new and
existing
workers to ensure sufficient professional skills for different tasks.
Business activities have an actual negative impact on the appeal and retention of the
workplace.
Attracting new workers and retaining existing workers is a challenge in the
restaurant industry. The restaurant industry is a low-wage sector,
work is fragmented, with
work focusing on the latter part of the week, and many part-time jobs are available. Poor
appeal and retention compromise the availability of workforce and, in the worst case, can
lead to the closure of restaurants if personnel cannot be recruited.
The weak appeal and retention of the industry is a risk to business activities.
increases the personnel costs of the company due to skills shortages and rapid turnover.
There is no need to make any material adjustments. NoHo Partners addresses the
challenges of appeal and retention of the workplace and prevents financial risks by offering
flexible working times, training, career advancement opportunities and benefits related to
well-being at work. In addition, the company partially pays above-average wages, which
may increase its appeal. The experiences of workers affect the employer image, so NoHo
Partners must ensure that the promises made are also fulfilled every day at the workplace.
The company currently has sufficient workforce and the worker appeal and retention is
good. Practices that strengthen the appeal and retention of the workplace are continuously
developed in order to ensure interest as an employer also in the medium and long term.
Business
activities
have
an
actual
negative
impact
on
bullying
in
the
workforce.
Harassment and bullying in the work community can have a negative impact on a worker's
work motivation, work ability and, in the most severe cases, health. The impact on business
activities may be a shortage of employees resulting from absences. NoHo Partners has zero
tolerance for bullying and harassment, and every incident is investigated. The company has
processes to prevent bullying and harassment, channels to facilitate communication and
protection of workers’ anonymity. Finnish labour laws provide protection for whistleblowers,
but employees may nevertheless hesitate to report cases of violence or harassment
because they are afraid of retaliation, loss of employment or concerns that they will not be
taken seriously. Effective practices must be continuously developed. In the medium and
long term, the diversity of work communities and the challenges posed by, for example,
multilingual and multicultural work communities must increasingly be taken into account.
Business
activities
have
a
potential
positive
impact
on
(pay)
equality.
The realisation
of pay equality has a potential positive impact on all workers throughout the organisation
and across all businesses. At NoHo Partners, the gender distribution is even. There are
usually a little more women working front of house, while there are more men in the kitchen.
There are hardly any differences in remuneration at the managerial level. The achievement
of equal pay can have a positive impact on job satisfaction and the appeal and retention of
the company, which can become a competitive advantage in the medium and long term.
Business
activities
have
a
potential
positive
impact
on
diversity.
Diversity has a
positive impact on NoHo Partners' appeal and retention when all workers feel that they can
identify with the workplace. Age, sexual orientation, religion, cultural differences and
diversity are generally accepted in the restaurant industry, and also at NoHo Partners.
Diverse work communities are part of everyday life and corporate culture. In some
situations, limited local language skills can pose a challenge. Customers can provide
feedback if they do not receive service in their own language, and an interpreter may be
needed, for example, for change negotiations. Diversity and multiculturalism are expected to
strengthen in the medium and long term. The development is monitored by means of the
well-being survey and effective practices are developed.
4.5. Policies related to equal treatment
The policies related to equal treatment include training and skills development, maintaining
equality, strengthening the appeal and retention of the company and diversity,
and zero
tolerance for bullying and harassment.
The policies related to equal treatment are based on
NoHo Partners’ ESG programme, which is available on the company’s website.
apply to the Group’s own workforce in all businesses and
cover all of the company’s
business areas and markets.
The Group Executive Team
is responsible for the
implementation and follow-up of the policies, which is implemented through a well-being
survey. The results of the survey have also been taken into account in the preparation of the
policies.
The policies and operating models are reviewed annually with the personnel as
part of the well-being survey. Both Finnish and English are used to ensure that the message
is conveyed so that all employees have an equal opportunity to participate and understand
the company’s policies and targets. There are also several ways for employees to raise their
concerns, such as the whistleblowing service, health and safety representatives, HR and